Job Description:The SUNY DLE LMS Administrator reports to the Manager of Application Services for SUNY Online and works with current staff to support campus Brightspace implementations as well as the continuous operation of both the Brightspace and Blackboard LMS to serve the program needs of university-wide services, SUNY campuses and their staff, faculty, and students. A flexible schedule may be necessary to accommodate evening and weekend hours.ResponsibilitiesProvide Tier 2 technical and administrative support to assist campuses in their use of LMS technologies and applications.Provide Brightspace administration support for SUNY campusesServe as an escalation contact for support issues, including interactions with D2L for Brightspace and Anthology for Blackboard Learn and other vendor support services.Collaborate with SUNY University-wide staff on configuration, maintenance, documentation, and support of LMS services in a production environment.Participate in the integration (planning, testing, and implementation) of new technologies including Brightspace updates and third-party products.Create, manage, and enforce LMS standards, policies, and procedures.Provide high quality customer service.Participate on and contribute to committees, work groups, and project teams.

Minimum Salary: 60000 Maximum Salary: 68000 Salary Unit: Yearly