Job Information
FirstService Residential Administrative Assistant in Austin, Texas
Job Overview:
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This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.
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Your Responsibilities:
- Provides administrative support to the property management team.
- Ability to work flexible hours to include weekends.
- Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
- Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc.
- Maintains, updates and coordinates home owner information in computer database on a daily basis.
- Collects mail on a daily basis.
- Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move- ins.
- Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures.
- Distributes amenity cards and guest passes as needed.
- Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events.
- Audits and eliminates duplicates and incorrect addresses in Connect.
- Help to maintain the data of the amenity system access controllers.
- Assists with community events as needed.
- Demonstrates FirstService Residentialâs values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
- Follows safety procedures and maintains a safe work environment.
- Performs other job-related duties as directed.
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Skills & Qualifications:
- High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus.
- Must have a friendly personality; possess good basic computer and customer service skills.
- One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices.
- A self-starter with excellent telephone skills. Good organizational skills.
- Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work withminimum supervision.
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What We Offer:
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As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. Â In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
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Compensation : Â $20 - $25 / hour
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Disclaimer:
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This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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