37693BR

Extended Job Title:

Sr Patient Services Specialist (Clinical Affairs/Alberta)

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

Requisition ID:

37693BR

Travel Required:

None

Major/Essential Functions:

• This position is responsible for assuring smooth operation of the RMS patient flow

• Employees serve as primary contacts for new patients and are responsible for scheduling appointments through CBIZ, routing documents through EMR, and importing documents from eFax system

• In addition, employee is responsible for phone calls, transferring calls, and call log through the CXONE system

• Adhere to all TTUHSCEP policies, procedures and processes

• Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork)

• Actively promote and encourage staff across the institution

• Perform all other duties as assigned

Grant Funded?:

No

Minimum Hire Rate:

Compensation is commensurate upon the qualifications

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

• Use of basic computer equipment

• Learning of different Institutional software and payers website

• English and Spanish verbal communication

• Knowledge of medical terminology, coding procedures, CPT and ICD-10, billing functions, cashier and data entry

• Familiar with Centricity Business, Electronic Medical Record, Phreesia, Referral Management System, Cerner and Avaya

Campus:

HSC - El Paso

Department:

Transmountain Practice Family Med

Job Type:

Full Time

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group:

Information and Records Clerks

Shift:

Day

EEO Statement:

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications:

• High school diploma or equivalent

• 3 years Customer Service, office or related experience with 2 of those years in a healthcare or dental clinic setting preferred

• Additional education may substitute for the experience requirement

Does this position work in a research laboratory?:

No

Navy Enlisted Classification Code:

YN, HM

Army Military Occupational Specialty Code:

36B, 42A, 56M

Air Force Specialty Code:

3A1X1, 4A0X1

Marine Military Occupational Specialty Code:

0111

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx