Description: CUSTOMER SERVICE SPECIALIST Plunkett's Pest Control is looking to hire a full-time Customer Service Specialist with a can-do attitude. Are you an experienced and outgoing customer service professional looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in pest control? If so, please read on! This Customer Service Specialist position starts at a competitive wage of $18 - $22/hour, depending on experience. Ability to increase this amount with sales bonuses! You would also be eligible for fantastic benefits, including health, dental, vision, long and short-term disability, life insurance, and 401(k). If this sounds like the right opportunity for you, apply today! ABOUT PLUNKETT'S PEST CONTROL Plunkett's is a 3rd generation family-owned business established in 1915, celebrating over 100 years of continued growth! Our commercial and residential clients depend on us for one-time service for existing pest problems and regularly scheduled pest control programs. We would not be successful without our team! That is why we offer competitive wages and rewards, fantastic benefits, a company-sponsored retirement program, continuous training, and career development. Plus, we care about each other and are fiercely loyal, allowing us to create an awesome, team-oriented work environment. A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST As a Customer Service Specialist, you are the voice of our company! Your primary responsibilities in this office-based position include a mix of solution-focused consultation, problem-solving, and scheduling for residential and commercial customers. You are never bored, as there are always various office tasks of which you may assist. You love that you get to interact with people every day and enjoy keeping busy! You will support new and existing clients using a variety of communication tools, such as phone, email, and text, to consult with and prescribe services, schedule service visits, provide billing support, and perform additional internal office tasks as required. You feel great satisfaction in helping our clients and contributing to the overall success of our company! Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might be perfect for this customer service position! CUSTOMER SERVICE WORK SCHEDULE This is a full-time position based in our Fridley, MN office. The work schedule is Monday - Friday, business hours, and up to one Saturday per month May-October. Some overtime may be required.