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NBT Bank Recovery and Collections Specialist in Norwich, New York

Pay Range: $16.00 - $21.72

Review, analyze and coordinate the enforcement of the banks interest in default situations, such as repossessions, foreclosures and bankruptcies. May coordinate and oversee outside inspections of collateral, including the monitoring of Floor Plans. Interact with internal and external customers regarding collection situations. Inspect and preserve the Bank’s collateral. Review consumer credit bureau disputes. Prepare reports and various other clerical duties, including maintenance of files, as required.

Education and Experience:

  • High School graduate or GED

  • Prior collection experience preferred

Skills and Abilities:

  • Good communication skills.

  • PC skills with proficiency in word and excel.

  • Good understanding of collections.

Unique Job Characteristics and Requirements:

  • May require weekend hours, and hours outside of regularly scheduled workday.

  • Some travel required. Valid driver's license.

  • Occasional collateral/property inspections.

Tasks Performed:

  • 55% Review, analyze and coordinate the enforcement of the banks interest in repossessions, foreclosures and bankruptcies. Oversee inspections of the banks Collateral, including the monitoring of floor plans as required.

  • 15% Monitor, research and complete required paperwork. Prepare and maintain reports and tracking systems. review credit bureau disputes, provide timely resolution to credit reporting agencies

  • 15% Respond to inquiries from external and internal customers in a timely and efficient manner.

  • 15% Other duties as assigned.

Physical Requirements:

  • Communicate effectively with internal and/or external customers

  • Stationary 75% of time or greater

  • Move Objects to Maximum 10 lbs

    Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Student Loan Repayment Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

  • EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

  • EEO is the Law Poster Supplement

  • Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  • Family Medical Leave Act (FMLA) Poster

  • Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.

NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.

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