We are looking for a Field Service Engineer to join our LPS Services Team. You will have a qualification in mechanical, electrical, mechatronics or bioengineering and experience as a service engineer in the pharmaceutical or biotechnology industry.

Do you have experience working with capital equipment in a regulated environment? or do you have experience installing and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers?

We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this role, you will be responsible for installation, qualification, preventative maintenance and repair of live cell imaging systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the UK, Ireland, Nordics and possibly Europe.

The team consists of 7 Engineers, and we are looking forward to shaping the future with you.

This position is available full time. You will be working in the field and ideally living near Oxford, Reading, Slough or Swindon area.

Grow with us – Your Responsibilities

• On a daily basis you will be responsible for providing services and customer support during field visits

• You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for live cell imaging systems

• Troubleshoot instrumentation and mechanical systems, assist with resolving IT issues and software updates related to the instruments

• You will produce timely and detailed reports for equipment

• Follow the company’s procedures and policies as well as ISO and GMP standards on customer sites

• You will work closely with the technical team such as Field Application Specialist, Technical Sales Specialist, Technical Support Engineer and Sales team and share information across the organisation

• Closely collaborate with Service Schedulers and the Service Support team

• Do you enjoy building relationship with customers? You will improve customer satisfaction; help maximise customer retention whilst providing excellent customer service

What will convince us

• You may have completed a HNC/HND in Electrical/Mechanical Engineering/Electromechanics or related discipline

• You may have experience, servicing, repairing or maintaining advanced or capital equipment in a regulated environment, however training will be provided

• You may have field service experience working in the pharmaceutical, biological, or chemical industry following GMP or ISO standards in a similar role though candidates from other industries will also be considered (manufacturing, electronics etc.)

• Ability to work autonomously and unsupervised

• Ability to test, troubleshoot and service technical equipment

• Ability to work flexibility and efficiently and to adapt quickly to changing work schedules

• Willingness to travel

• Strong customer service skills and great communication skills

• Full UK driving licence

In order to commence working with us, the successful candidate will have the right to work in the UK.

What we offer

As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:

• Personal and Professional Development: mentoring, leadership programs, LinkedIn Learning, internal seminar offerings

• Work-life Balance: Remote options, flexible work schedules

• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining

• Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network

• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

Benefits

Attractive Working Conditions

• 37.5 hours working week

• 25 days annual leave plus public holidays

• Annual option to buy, sell or carry over annual leave

• Free parking on site

• Free hot and cold drinks

Health & Wellbeing

• Competitive benefits package, including:

• Private Medical Insurance

• Private Dental Insurance

• Group Life Assurance

• Travel Insurance (Employee Paid)

• Salary Sacrifice Health Assessment Service

• Salary Sacrifice Cycle to Work Scheme

Planning Ahead For Your Future

• Group Personal Pension Plan

• Group Income Protection

• Salary Sacrifice Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

Here you will find the best application tips from our HR team.

Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

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