/Do you want to work in acollaborative,international environment—whether in person or remotely?Are you experiencedand/or passionate aboutprovidingtop-qualitycustomer service?Do you enjoyinteractingwith people who care abouttheir work and each other?If the answeris “yes”,we should talk. /

*Many of the world’s best known and biggest companies and governmentsaround the globerely onCWTto keep their people connected – anywhere, anytime, anyhow – byprovidingan efficient, safe,and securegovernmenttravel experienceacross six continents.As aDefense & Governmenttravel consultant (what we call a travel counselor), you willprovideoutstanding customer service through various channels to corporate travelers before, during and after their business trips. *

*Welcome to aculture ofcaring *

Joining CWT means becoming part of acollaborative, close-knit, global community. Our “people first” ethos starts with our colleagues. As a member of the CWT team,you’llsee that our core value ofcaringruns deep. It goes beyond the confines of our company too;our commitment to corporate social responsibilityis deeply rooted in what we do and who we are.

Because we care so much for ourtravelers,we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed.

Weactively look for people who bring apositive attitudeto work with themandthat’sreflected in the atmosphere in our offices,remoteteamsand contact centers, and the dynamic between colleagues.Our people want to be here— which explains thelong careersof somanyof ourcolleagues.

Speaking of longevity,CWT been in the travel industry for150 years(and counting).We’reproud of our history andeven moreexcited about wherewe’regoing next: the corporate travel industry is bouncing back stronglyafter the pandemic, promising to be bigger, moreexciting,and more innovative than ever before.

We arevery proudof our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team.  Our mostvaluable assetas a company is the quality of our people.  We are a growing family and encourage you to check out our opportunities and start your journey withCWTSatoTraveltoday.

As the U.S. military and government division ofCWT,CWTSatoTravelis a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories.  Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.

*Your mission, should you choose to accept it… *

Through our winning combination ofoutstanding people and innovative technology,we’refocused on ensuring that the travel experienceof our customersis an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization,you’llbe at the forefront of providing thatexceptional experience.Going beyond just making bookings, you’llplay a key role in delivering a safe and enjoyable journey to our clients’travelingemployees.

On a day-to-day basis,you will:

• Create and complete travel arrangements (air, hotel, car, rail)

• Ensure reservations are built according to client standards andpreferences

• Act as a trusted advisor by offering informed and insightful recommendationsthatprovidethe best travelerexperience

• Handle basic andmoderately complexbookingswith potentially non-standard and multi destinations, ticket exchanges and complexfares

• Escalatemostcomplexbookingsto more experiencedstaff

• Assignments include both routine and non-routinework

• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up todate

#LI-Onsite

*No experience indefense & governmenttravel? No problem. *

Your passion forservice excellenceand your commitment to supporting your team arewhat’s mostimportant to us.Ourclientsare at the heart of everything wedo,and we want to hire people whofeel the same way.So,if you’rewilling to learn,we willteach you everything you need to excel in this exciting industry.

The kind of attributes we’re looking forin new team membersinclude:

*Languages *

• English fluent – written and spoken

• 2nd language a plus

*Knowledge, Skills and Abilities (KSAs) *

• Detail-oriented

• Goodverbal and written communication skills

• Basic MS Office

• A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too

• Strong teamworking skills

• A positive, “can do” attitude

• Willingness to learn and grow!

*Optional experiencethat’s a plus *

• Anytravel industry-related experience

• Customer Service

*What’s in it for you? *

There are all kinds of advantages to joining the CWT community. We hope these things have already won you over—but just in case, here are a few extra, important details you probably want to know:

• Hands-on paid trainingin the travel industry

• Competitivecompensation—includingshift differentials,referral bonusesand supplier incentives

• 3weeks of vacation, 14 days of paid holidays, and 7 days of sick leaveeach full year

• Both on-siteandhome-basedpositions available

• Flexible working options:Full-time, part-time, working nights and weekends

• Medical/dental/vision

• Employee discountsand supplier incentives

• Employee Assistance Program & Employee Resource Group

Because this position is directly with our United States Federal Government client, the United Sates government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review.

To the extent, this position enables access to traveller personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government required and/or company mandated information security policies and regulations. The individual is also required to take all information security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information and in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.

CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to TalentAcquisitionAmericas@mycwt.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

Job: *Travel Counselors

Organization: *TX_Military & Government

Title: *Defense and Government Travel Consultant I ONSITE Ft Liberty NC (entry level) *

Location: Fort Bragg

Requisition ID: 230000B0