/Do you want to work in acollaborative,international environment—whether in person or remotely?Are you experiencedand/or passionate aboutprovidingtop-qualitycustomer service?Do you enjoyinteractingwith people who care abouttheir work and each other?//If the answeris “yes”,we should talk./ Many of the world’s best-known and biggest companies and governments around the globe rely on CWT to keep their people connected – anywhere, anytime, anyhow – by providing an efficient, safe, and securegovernmenttravel experience across six continents. As a__*Defense & Governmenttravel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips.* Welcome to a Culture of Caring Joining CWT means becoming part of acollaborative, close-knit, global community. Our “people first” ethos starts with our colleagues. As a member of the CWT team, you’ll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are.
Because we care so much for ourtravelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed.

Weactively look for people who bring a positive attitude to work with them and that’s reflected in the atmosphere in our offices, remote teams and contact centers, and the dynamic between colleagues. Our people want to be here — which explains the long careers of so many of our colleagues.

Speaking of longevity,CWT been in the travel industry for 150 years (and counting). We’re proud of our history and even more excited about where we’re going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before.

We arevery proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team.  Our mostvaluable assetas a company is the quality of our people.  We are a growing family and encourage you to check out our opportunities and start your journey withCWTSatoTraveltoday. As the U.S. military and government division of*CWT*,CWTSatoTravelis a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories.  Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.

Your mission, should you choose to accept it… Through our winning combination ofoutstanding people and innovative technology,we’refocused on ensuring that the travel experienceof our customersis an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization,you’llbe at the forefront of providing thatexceptional experience.Going beyond just making bookings, you’llplay a key role in delivering a safe and enjoyable journey to our clients’travelingemployees. On a day-to-day basis,you will: · Create and complete travel arrangements (air, hotel, car, rail)
· Ensure reservations are built according to client standards and preferences
· Act as a trusted advisor by offering informed and insightful recommendationsthat provide the best traveler experience
· Handle basic andmoderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares · Escalatemost complex bookings to more experienced staff · Assignments include both routine and non-routine work · Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date

#LI-onsite

No experience in Defense & Government Travel? No Problem * Your passion forservice excellenceand your commitment to supporting your team iswhat’smost important to us.Ourclientsare at the heart of everything wedoand we want to hire people whofeel the same way. So, ifyou’re*willing to learn,we willteach you everything you need to excel in this exciting industry.

The kind of attributeswe’re looking forin new team membersinclude:

Languages · English fluent – written andspoken
· 2nd language a plus

Knowledge,Skills, and Abilities (KSAs) · Detail-oriented · Goodverbal and written communication skills
· Basic MS OfficeA genuine passion for high-quality customer service — we care about our customers andit’simportant to us that you dotoo
· Strong teamwork skills · A positive, “can do”attitude · Willingness to learn and grow!

Optional experience that’s a plus · Any travel industry-related experience · Customer Service

What’s in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over—but just in case, here are a few extra,important detailsyouprobably wantto know:

· Hands-on paid training in the travel industry · Competitivecompensation—includingshift differentials,referral bonusesand supplierincentives. · 3 weeks of vacation, 14 days of paid holidays, and7 days of sick leave each full year · Both on-site and home-based positions available · Flexible working options:Full-time, part-time, working nights and weekends. · Medical/dental/vision · Employee discountsand supplier incentives · Employee Assistance Program & Employee Resource Groups

Because this position is directly with our United States Federal Government client, the United States government requiresthat the successful candidate be a US Citizen.  Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access totravelerpersonal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individualis required toadhere to all government-requiredand/or company-mandated information security policies and regulations. The individualis also required totake all Information Security and Privacy Act training required by the Government and/or company. The individualis required tosafeguard any such informationin the event ofany improper disclosure to company officialsin accordance withapplicable information security policies or regulations. CWTis committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.   CWTalso offers opportunities to all job seekers including job seekers with disabilities.  If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to TalentAcquisitonAmericas@mycwt.com.  In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

Job: *Travel Counselors

Organization: *TX_Military & Government

Title: Defense and Government Travel I Consultant (entry level) Camp Pendleton CA ONSITE *

Location: Camp Pendleton

Requisition ID: 230000M8