Systems Engineer

Employment Type: Full Time

Date Posted: 5/13/2024

Location: Washington, DC

Pay Range: Negotiable

Job Number: JO-2405-2408

Primary Function

The Systems Engineer is responsible for ensuring the smooth running of the client systems/storage infrastructure and works in a fast paced highly collaborative team and strives to resolve systems/storage failures, security attacks and outages etc. They perform activities such as remote support, configuration and maintenance of servers and storage solutions. The System Engineer has to ensure the core infrastructure is highly available, resilient, stable and secure. They are responsible for monitoring activity, such as server usage, temperatures etc. They would also install systems equipment such as storage, servers, blade enclosures, KVMs, IP‐PDU setup, cabling etc. The Systems Engineer also works on call and work rotation shifts as required

Duties & Responsibilities

• Monitor and maintain the IT Infrastructure systems stability and performance, to resolves any impact to service, ensure key performance indicators and service‐level agreements are met. Identify and resolve faults, incidents, problems, service requests and change requests from the Service Desk in a professional manner to agreed service levels.

• React to security incidents by performing necessary operations as determined by the Incident Response team.

• Provision new servers and systems as required.

• Maintain and update accurate systems information for provisioned servers and systems. Coordinate with other Technology teams.

• Support multiple Technology teams across the whole company locally, overseas and globally Proactive in detecting systems issues and ensuring systems quality.

• Coordinate and actively transfer information between one shift and the next.

Skills & Qualifications

• At least 4+ years’ experience in IT and Technology domain desired.

• Working experience in installing, configuring, and troubleshooting Windows /UNIX /Linux based environments.

• Participate in the design of information and operational support systems.

• Experience with Virtualization.

• Experience with Enterprise backup & monitoring systems.

Education & Experience

• Bachelor or higher in IT, Computer Science or related field or exceptional prior experience.

• Tertiary qualifications in IT systems related Industry Standard Certifications preferred. Advanced Certifications is a plus.

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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